Crossroads: Pathways to Your Career Success
Company Seeking IT Support Analyst...
Jun-152009
Geneva Trading is a proprietary electronic trading firm with offices in Chicago and Dublin. We trade on the major financial exchanges around the world. Please contact us if you are interested in joining our team.
Brief Summary of Position
The IT Support Analyst is responsible for providing the best possible IT support to Geneva Trading management, traders, and staff. It is critical that this person be quick to respond to the needs of users and show an eagerness to resolve technical issues. The Analyst will be expected to assist with projects as required by the Chief Technology Officer.
Essential Duties and Responsibilities
Hardware set-up and support
Software installation and maintenance
Network connectivity and maintenance
Quickly respond to questions and problems from Geneva traders and employees
Troubleshoot issues as required
Assist in system upgrades, conversions and other maintenance
Manage telephone and voicemail systems; communicate phone lists and changes
Manage the office security access and related records
Manage file backup schema and process
Conduct new employee/trader orientation as related to IT functions
Support and maintain internal systems
Purchasing of IT-related items
Required Knowledge, Skills, and Abilities
A well rounded knowledge of Information Technology
Windows 2000 and XP
Microsoft Office
Microsoft Exchange
Calm, professional demeanor
Customer service focus
Excellent communication skills
Educational/Experience Requirements
A two or four year college degree
Minimum of one year relevant job experience
Linux experience is desirable
We are a selective and dynamic organization with the best infrastructure to support sound decision making. You are invited to visit our company website at www.geneva-trading.com to find out more about us. If you are interested in becoming part of our team, please send your resume, coverletter, and salary requirements to jobs@geneva-trading.com with your name and “IT Support Analyst” in the subject line.
Failed to render control: The operation being requested was not performed because the user has not been authenticated. (Exception from HRESULT: 0x800704DC)