Crossroads: Pathways to Your Career Success
Aetna Seeks Desktop Support Intern
May-272008
JOB MISSION SUMMARY
Our Cooperative Education and Intern programs give college students an opportunity to use what they've learned in school and get real-world experience as well as a paycheck. And our Temp Program gives employees the security of regular work and the flexibility of an adaptable schedule.
LOCATION:
Chicago, IL
PAY:
$12.00-$14.00/hour (full-time)
RESPONSIBILITIES:
- Desktop and infrastructure maintenance, installation services, and problem resolution
- Act as a point of escalation for customers, team members, and management to ensure optimum service quality through ongoing management and continuous improvement initiatives
- Manage administrative processes (asset, change/service requests, and problem management)
- Ensure customer business needs are met while adhering to corporate standards and meeting service level agreements
- Answer help desk calls when needed
SKILLS:
- Major in CS or MIS
- Customer service oriented
- Ability to work well in a team environment
We value leadership, creativity and initiative. If you share those values and a commitment to excellence and innovation, consider a career with our company.
Please note that this position is not eligible for benefits
APPLY:
Online at:
https://aetna.recruitmax.com/ENG/candidates/default.cfm
Requisition #: 23821
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