Switchfast is an IT solutions firm focused on providing the Chicagoland business community with quality products and superior customer service. Built on a solid client-base of small and mid-sized businesses, Switchfast is seeking a student looking for a great opportunity for an internship within our company.

 Candidates for the Support Technician Position must possess the following abilities:

-    Setup/management of all Windows systems, infrastructure (mail, login, file, print, etc.)

-    Development and support environment setup

-    Troubleshooting of all systems related issues

-    Network maintenance (device configuration, troubleshooting, client VPN, site VPNs, etc)

-    Provisioning of new systems as required/resource allocation

-    End user support and training

-    Communicating highly technical information to both technical and non-technical personnel

-    Network/system security

-    Management of telecommunications (VoIP, cellular, smartphones)

-    Installing and configuring PCs and peripheral devices, using standard processes and tools

-    Providing hardware and software support for PCs, Servers and peripherals placed in the field

-    Assists other LAN Specialists with projects and initiatives, problem investigations and final resolution

-    Excellent customer service and communication skills

-    Excellent analytical and problem solving skills

-    Working towards a 4-Yr degree in Computer Science, MIS, or a related field

Designing and implementing cost-effective, secure, redundant, self-healing systems for our clients is key. The opportunity to share knowledge, explore new ideas, interact with new products and feel the satisfaction of helping people is what you get in return.

Interested student should submit a resume directly to careers@switchfast.com.